Privacy Policy

At LopeBet Website, your privacy is a top priority. We are committed to protecting your personal data and ensuring that your information is handled securely and transparently. This Privacy Policy outlines how we collect, use, store, and share your data, as well as your rights regarding the treatment of your information. By using our website lope-bet.com and our services, you agree to the practices described below.

1. Information We Collect

We collect different types of information to provide and improve our services. The types of information we collect include:

1.1 Personal Information

When you register on our website or use our services, we may ask you to provide personal information such as:

• Full Name: For identification and account creation purposes.
• Email Address: For important communications about your account and promotional notifications, if you have opted to receive them.
• Phone Number: For customer support or security verification.
• Payment Information: Including credit card details or other payment methods to process transactions.
• Date of Birth: To ensure that you meet the legal minimum age requirement to use our services.

1.2 Browsing and Device Information

To enhance your experience on the site, we automatically collect certain information about how you interact with our service, such as:

• IP Address: For security purposes and fraud detection.
• Device and Browser Type: To optimise the display and performance of the website.
• Pages Visited: To understand your preferences and personalise your experience.
• Geolocation: To ensure compliance with local laws and provide services relevant to your region.

1.3 Information Provided by Third Parties

We may also receive information about you from third parties, such as payment providers and social media platforms, when you use those platforms to interact with us or make payments.

2. How We Use Your Information

We use the information collected for various purposes, always in compliance with applicable data protection laws. The main purposes include:

• Service Provision: To process your transactions, validate your account, and ensure the continuous operation of the platform.
• Personalisation of Experience: To tailor the site content based on your preferences, such as recommending games or promoting relevant offers.
• Security: We monitor your interactions to detect and prevent fraud and malicious behaviour.
• Communications: We send emails or notifications to inform you about promotions, updates, or any changes to our services, provided you have consented to receive them.
• Customer Support: To respond to queries, resolve issues, and provide technical assistance when needed.

3. Sharing of Information

Your data is confidential, but in certain specific cases, we may share it with third parties. These cases include:

3.1 Service Providers

We share your information with partners who help us provide our services, such as payment processors, data hosting services, and analytics providers. These third parties only have access to your information to the extent necessary to perform these tasks and are bound by confidentiality obligations.

3.2 Compliance with Legal Requirements

We may disclose your personal information to comply with legal obligations, such as responding to court orders or regulatory requests. We may also share data to protect the legal rights of LopeBet and our users, prevent fraud, or ensure the security of our platform.

3.3 Mergers or Acquisitions

In the event of a merger, acquisition, or sale of part or all of our assets, your information may be transferred as part of that transaction, provided that the same levels of data protection are maintained.

4. Security of Information

We implement technical and organisational security measures to protect your information from unauthorised access, loss, or destruction. This includes encryption, firewalls, and strict access controls. However, no system is completely secure, and although we do our best to protect your data, we cannot guarantee absolute security. We recommend that you protect your credentials and avoid sharing your passwords.

5. Your Rights

Under data protection laws, you have various rights regarding your personal information, including:

• Access: You can request a copy of the data we hold about you.
• Correction: If your data is incorrect, you have the right to request corrections.
• Deletion: You can request the deletion of your personal information, except in cases where we are legally required to retain it.
• Restriction of Processing: In certain situations, you can request that the use of your data be limited.
• Data Portability: You have the right to request the transfer of your data to another platform, where technically feasible.
• Objection: You may object to the use of your data for certain purposes, such as direct marketing.

6. Use of Cookies

We use cookies to improve your browsing experience and personalise your experience on the site. Cookies are small text files stored on your device when you visit our site. They help us understand how you use the site and allow us to offer you relevant content. You can manage your cookie preferences or disable them through your browser settings, although this may affect the functionality of some services.

7. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and if significant, you will be notified by email or via a notice on the website. We recommend that you review this policy regularly to stay informed.

8. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected].